Shipping and Return Policy

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Shipping and Return Policy – Siha Beauty
At Siha Beauty, we are committed to providing you with a seamless and satisfying shopping experience. Below are the details of our shipping and return policies to assist you with your order.

1. Shipping

Delivery Zones:
We currently deliver to the following regions:

  • United States
  • Canada
  • United Kingdom
  • Europe

If your region is not listed, please contact us at support@sihabeaute.com to confirm delivery options.

Processing and Shipping Times:

  • Orders are generally processed within 1 to 2 business days.
  • Shipping times vary based on location:
    • United States and Canada: 3 to 7 business days
    • United Kingdom: 3 to 5 business days
    • Europe: 5 to 10 business days

Please note that shipping times may vary during peak periods (holidays, high demand, etc.).

Shipping Fees:

  • Free shipping on orders over [insert amount].
  • For orders below this amount, shipping costs will be calculated at checkout based on your location.

Order Tracking:
Once your order is shipped, you will receive an email with a link to track your package in real time.

2. Return Policy

Eligibility for Returns:

  • Products must be unopened, unused, and returned in their original packaging.
  • Returns must be initiated within 14 days of receiving your order.

How to Return a Product:

  1. Contact our customer service team at support@sihabeaute.com to initiate the return.
  2. Provide your order number and the reason for the return.
  3. If eligible, a return label will be sent to you via email.

Refunds:

  • Once your returned item is received and inspected, we will notify you of the approval status.
  • Refunds will be processed to your original payment method within 5 to 7 business days.

Exchanges:

  • We currently do not offer exchanges. If you wish to purchase a different product, please return the original item and place a new order.

3. Questions or Concerns?

If you have any questions regarding our shipping or return policy, feel free to reach out:

We’re here to ensure you have a worry-free shopping experience. 🌿

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