FAQ

1. Are your products suitable for all skin and hair types?
Absolutely! Our products are designed to meet the needs of all skin and hair types. Whether you have dry, oily, sensitive skin, or curly, straight, or textured hair, each product is crafted to nourish and enhance your natural beauty.

2. Are your products 100% natural?
Yes, all our products are made with natural ingredients, carefully selected for their quality and effectiveness. We avoid unnecessary additives and prioritize environmentally friendly production methods.

3. Do you work with local cooperatives?
Yes, we collaborate with Moroccan cooperatives, many of which are women-led. These partnerships ensure ethical sourcing, support local communities, and preserve their ancestral craftsmanship.

4. How do I use your oils?

  • For hair: Apply a few drops to the ends or use as a pre-shampoo oil treatment.
  • For skin: Gently massage onto clean skin for hydration and nourishment.
  • For eyelashes and eyebrows: Use a clean brush to apply lightly each night.

5. Can I return a product if I am not satisfied?
Yes, you can return unused products within 14 days of receiving them. Please refer to our return policy for more details.

6. Where do you deliver?
We deliver across the United States, Canada, and Europe. If you are located in another region, please contact us to check availability.

7. How long does it take to receive my order?
Shipping times depend on your location:

  • United States and Canada: 3 to 7 business days
  • Europe: 5 to 10 business days

8. Are your products tested on animals?
No, never! Siha Beauty is a cruelty-free brand. We do not test any of our products or ingredients on animals.

9. Do you offer discounts or promotions?
Yes, we regularly run special offers and discounts. Sign up for our newsletter or follow us on social media to stay updated.

10. How can I contact you?
If you have questions or specific needs, you can reach us via:

  • Email: support@sihabeauty.com
  • Contact Form: Available on our "Contact Us" page.
  • Live Chat: Accessible on our website during business hours.

If you don’t find your answer here, feel free to contact us directly. We’re always happy to help! 🌿